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Submitted by: Anonymous

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I work at Therma-Tru, and we are happy you chose to place our Smooth-Star Entry door on your home. We have some recommendations for you from our Product Support Manager. The old rule of thumb is you can put latex over oil, but you cannot put oil over latex. This is the reason why the oil primer peeled off the latex painted sample areas. Smooth-Star doors do not require a primer before painting, but you can use one if preferred. We do recommend Alkyd base primers, or a primer that is suitable with the paint being used, however it should be applied first on the entire door and then painted with the latex. The "textured" primer you referred to sanding off of the door is not a primer but is actually the texture we put into the fiberglass skin (part of the mold that forms the skin) to help with paint adhesion. Now that it is sanded off and the skin is now smoother and shinier, I am afraid the paint may not adhere as well. We would have recommended to simply finish painting the door with the latex, covering the test spot areas with the finish coat and not to have sanded the skin. Do not worry though! At this point, we recommend cleaning the door with a soap and water solution, priming it with an alkyd base primer and then painting it with the latex based paint. If you have other questions about Therma-Tru or our products, log on to <a href="http://www.thermatru.com/" target="_blank" rel="nofollow">thermatru.com</a>.

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